Spa Policy
At bare essentials we thrive for our clients to have a wonderful and relaxing experience. Our policies have been set to be fair and transparent, to guarantee your ultimate satisfaction.
​
Appointments
-
A credit card is required to be kept on file to reserve your appointment.
-
Please arrive at least 15 minutes before your scheduled time to ensure a smooth, unrushed service.
-
A 24-hour cancellation notice is required via text message, phone call, or voicemail.
-
You will receive a confirmation once your cancellation is received.
Cancellations and No-Shows
-
If you cancel less than 24 hours before your appointment, your card will be charged 50% of the scheduled service cost.
-
If you do not show for your appointment, your card will be charged 100% of the scheduled service cost.
Payments
-
We accept cash, credit card, debit card, or Venmo.
-
A 4% service charge applies to credit card and Venmo payments.
Boutique Policy
Returns and Exchanges
-
Returns are only accepted if the item is defective or if Bare Essentials Boutique made an error.
-
Exchanges are allowed for in-stock items only.
-
Exchanges must be requested within 10 days of purchase.
-
Items must be unworn and unused.
-
If additional sizes are in stock, an exchange may be made.
-
Bare Essentials Boutique is not responsible for incorrect size orders. Size charts are provided with the product post or upon request.
Ordering and Availability
-
Not all products will be available in every size.
-
After the order closing date, products take approximately 2 weeks to arrive.
-
Payment for preorders is due by the close date.
-
Payments are processed only through Square or by cash at Bare Essentials Spa in Thibodaux.
-
Unpaid invoices by the close date will result in the item not being ordered (applies to both Square and cash payments).
-
Repeated nonpayment (more than two canceled invoices) will result in removal from the page.
How to Purchase
-
Comment with email address, size, and pickup or shipping preference.
-
Shipping is $8.00.
-
Free shipping is available on orders over $150.
Defective Items
-
Report defects within 5 days of receiving the item.
-
Include original packaging, item unworn, and photos of the defect.
Shipping and Delivery
-
Tracking information is available upon request.
-
Bare Essentials Boutique is not responsible for items lost in the postal system once shipped.
Pickup Policy
-
You have 15 days to pick up your item once tagged as ready.
-
After 15 days, items may be restocked and refunds will not be issued.